For agents, developers and property managers

Reply to every property lead in seconds, not the next day

We automate enquiry response, viewing scheduling, rent collection and tenant support for Kenyan property businesses, so no lead goes cold and rent chasing stops eating your week.

In Kenyan property, the agent who replies first usually wins the viewing. Yet enquiries pile up while agents are out on site, and rent collection and tenant queries swallow the property manager's week. These are structured, high-volume flows that automation handles well. We build systems that respond instantly, qualify the buyer or tenant, and keep collections moving.

What to automate

The repetitive work worth handing to AI.

Lead capture and qualification

Enquiries from WhatsApp, property portals and your website are captured in one place and qualified with a few questions on budget, area and timeline, so agents follow up warm leads first instead of sorting through everything by hand.

Property enquiry responses

The assistant answers questions on price, location, plot size, amenities and availability from your current listings, so a prospect gets accurate details at 9pm without waiting for an agent to be free.

Viewing scheduling

Prospects book viewings against agent availability through chat, receive reminders, and the agent gets a confirmed slot, cutting the back and forth of finding a time.

Rent collection and reminders

Tenants receive rent reminders before the due date with an M-Pesa payment path, and payments reconcile against the unit, reducing the monthly chase and the awkward follow-up calls.

Tenant support and maintenance requests

Tenants log maintenance issues and ask common questions through WhatsApp, requests are routed to the caretaker or manager, and the tenant gets an acknowledgement instead of silence.

Listing management

Listing details are kept consistent across your website and portals, and enquiries are tied back to the specific unit, so agents always answer from current, accurate information.

AI use cases

What this looks like for real estate and property.

Always-on WhatsApp enquiry desk

A buyer sees an apartment in Kilimani on a portal at midnight, messages, and gets price, availability and a viewing offer immediately. The lead is captured and qualified before a competitor even sees their message.

Self-service viewing booking

Prospects pick a viewing slot that fits the agent's diary, get a reminder, and turn up. Agents spend the day showing property rather than scheduling it.

M-Pesa rent collection

For a landlord or managed block, tenants get a reminder and pay rent over M-Pesa Daraja, with payments reconciled per unit. The manager sees who has paid without reconciling statements by hand.

Lead routing for developers

A developer running a scheme in Ruiru or Kiambu captures every enquiry, qualifies by budget and unit type, and routes hot leads straight to the sales team, so marketing spend is not wasted on slow follow-up.

Tenant maintenance triage

Reported issues are logged, categorised and routed to the right caretaker or contractor, giving property managers a clear queue rather than scattered calls and texts.

Systems we integrate with

Built around the tools you already run.

  • WhatsApp Business API
  • M-Pesa Daraja (rent and deposit collection)
  • Property management software (Buildium-style and local systems)
  • Property portals (BuyRentKenya, Property24-style listings)
  • Website and landing page lead forms
  • Email and CRM tools

How implementation works

A realistic path, not a big-bang rollout.

  1. Discovery: we map where your leads come from, how viewings and rent collection work today, and which listings and portals you run.
  2. Setup: we connect your listing source, define the qualifying questions and set up the WhatsApp enquiry desk and M-Pesa payment path.
  3. Pilot: we run lead capture and viewing booking on one project or portfolio, with agents confirming the flow works for their clients.
  4. Rollout: we extend to rent collection, tenant support and full listing coverage, and train agents and property managers.
  5. Review: we track response times, viewing conversions and rent collection speed, and refine the qualifying rules.

Honest considerations

What to get right before you automate.

Listing accuracy

An assistant is only as good as the listing data behind it. If prices and availability are not kept current, it will quote stale details. We set up a single source of truth for listings so the system always answers from accurate information.

Tenant and buyer data protection

You collect personal and financial details from tenants and buyers. We design to keep that data in systems you control, limit access, and meet Data Protection Act 2019 obligations, including consent for payment reminders and marketing messages.

The human close still matters

Automation gets the lead qualified and the viewing booked, but property is a relationship sale. We design the handover so an agent picks up at the right moment rather than leaving a serious buyer talking only to a bot.

See the numbers for your business.

Use our free calculator to estimate what this could save you. No sign-up needed.

Try the WhatsApp Automation Savings Calculator

Questions

Common questions from real estate and property.

Will it reply to leads from portals and my website too?

Yes. We bring enquiries from WhatsApp, property portals and your website into one place, then qualify and route them, so no lead is missed because it came through a different channel.

Can tenants pay rent through M-Pesa?

Yes. Tenants get reminders with an M-Pesa Daraja payment path and payments reconcile against the unit, cutting the monthly chase for the property manager.

Does the bot replace my agents?

No. It captures and qualifies leads and books viewings so agents spend time closing rather than sorting enquiries. The relationship and the close stay with your people.

Is client data handled safely?

Yes. We keep tenant and buyer data in systems you control, limit access, and design to meet Data Protection Act 2019 obligations, including consent for reminders and marketing.

How much does it cost?

Cost is scoped per project once we know your portfolio size, lead volumes and existing tools. We start with a free consultation and a written proposal.

Talk to us

Ready to automate your real estate and property operations?

Tell us your biggest bottleneck and we'll show you what's possible. Scoped and quoted in writing, no obligation.