Free tool

AI Agent vs Human Cost Calculator

Compare what your support or enquiry workload costs with human staff against a hybrid model where an AI agent handles the repetitive questions and your people handle the complex ones. This is not about replacing your team. It is about seeing, in KSh, where an AI agent could free their time. Built for Kenyan teams.

Your details

Tell us about your support workload

Calls, WhatsApp messages, emails or tickets your team handles each month.

From opening the enquiry to closing it, including follow-up.

We convert this to an hourly cost using a 195-hour work month (4.33 weeks x 45 hours).

People whose main job is answering these enquiries.

An AI agent answers around the clock. Humans need shifts to match longer coverage.

The share that is routine and answerable from your FAQs, hours, pricing and order status. The rest still needs a person.

Monthly running cost of the AI agent and its integrations. Leave blank to use a sensible estimate.

Estimated build and integration cost. Used for the payback period.